Pillar 1: Business Management

The Pillar 1 Course, Business Management, prepares learners to translate business goals into maintenance and reliability goals that support an organization's business results. The course covers key concepts such as organizational business goals, reporting systems, strategic planning tools, stakeholder communication, and the creation of maintenance and reliability plans. 

Key:

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Module 1 - Creating a Strategic Direction and Plan for Maintenance & Reliability Operation
Begin self-paced component package.
Begin self-paced component package. In Module 1, you will learn the foundational principles of maintenance and reliability strategic planning, aligning organizational goals with effective planning tools and techniques. You will also review the six elements of a successful organizational strategic framework, analyze the strategic management process, and develop essential skills, such as reporting, to execute strategic plans.
Module 2 - Administer Strategic Plan & Communicate with Stakeholders
Begin self-paced component package.
Begin self-paced component package. In Module 2, you will gain essential skills and knowledge crucial for effective stakeholder communication. Key topics covered include how to develop a business case, implementing a communication plan, selecting a champion, and creating milestones.
Module 3 - Measure Performance
Begin self-paced component package.
Begin self-paced component package. In Module 3, you will learn how to develop key performance indicators (KPIs) for measuring performance. Utilizing identified KPIs, you'll learn how to systematically assess and enhance product and process quality, fostering an environment of continual improvement.
Module 4 - Manage Organizational Changes
Begin self-paced component package.
Begin self-paced component package. In Module 4, you will learn how to implement organizational change and navigate its challenges. Key concepts covered include developing a comprehensive change management plan, communicating changes with stakeholders, and analyzing effective change models.
SMRP Pillar Survey
7 Questions
7 Questions SMRP values your input and is committed to improving the educational content we provide. Please ‎complete the survey for the Pillar 1 Course Series. A completed course evaluation is required to access ‎your Certificate of Completion. ‎
Certificate
5.50 CE credits  |  Certificate available
5.50 CE credits  |  Certificate available Congratulations on completing Pillar 1! Click the link to download your certificate of completion.